Privacy Policy

1. Information We Collect

When you submit a quote request or contact form on this website, we collect the information you voluntarily provide — including your name, email address, phone number, company name, and project description. We do not collect payment information through this site.

We also collect certain usage data automatically through Google Analytics 4 (GA4), including pages visited, time on site, general geographic location (city/region level), and the device and browser you use. This data is aggregated and does not personally identify you.

2. How We Use Your Information

Information submitted through contact or quote forms is used solely to respond to your inquiry, prepare a project estimate, and communicate with you about crane services. We do not sell, rent, or trade your personal information to third parties.

Analytics data is used to understand how visitors use our website so we can improve content and user experience. Conversion events (such as taps on the after-hours emergency line) are tracked to measure marketing effectiveness.

3. Cookies and Cookie Consent

When you first visit this site, a cookie consent banner allows you to accept all cookies, decline all, or customize your preferences by category. Your choices are saved to your browser's local storage and honored on all subsequent visits. We re-prompt for consent after 12 months to keep your preferences current, in alignment with Colorado Privacy Act annual renewal best practices.

We use two optional cookie categories in addition to strictly necessary cookies:

• Analytics Cookies — Google Analytics 4 (GA4) sets cookies to distinguish unique visitors and sessions, measure pages visited, time on site, general geographic location (city/region), and device type. This data is aggregated and does not personally identify you. Analytics cookies are only set if you opt in.
• Marketing Cookies — used for retargeting and measuring advertising campaign effectiveness. Marketing cookies are only set if you opt in.

Necessary cookies are always active and required for the site to function. They do not collect personal information.

You may review or change your cookie preferences at any time. The preferences panel shows the date and time your choices were last saved so you can confirm they are current.

4. Third-Party Services

We use the following third-party services that may process data on your behalf:

• Google Analytics 4 — website traffic and conversion analytics. Google Privacy Policy.
• Google Maps — embedded maps on contact and service area pages. Google Privacy Policy.
• DreamHost Remixer — website hosting and form submission processing. Form data is transmitted securely and used only to deliver your message to our team.

5. Data Retention

Contact and quote form submissions are retained only as long as necessary to respond to your inquiry and conduct business. Analytics data is retained per Google Analytics default retention settings (up to 14 months).

6. Data Security

This website uses HTTPS encryption for all data transmitted between your browser and our servers. While we implement reasonable technical safeguards, no method of internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted via the internet.

7. Children's Privacy

This website is intended for business use by commercial contractors, facility managers, and project owners. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this site, contact us immediately and we will delete it.

8. Your Rights & Colorado Privacy Act

You may request access to, correction of, or deletion of any personal information you have submitted to us by contacting us directly at the address below.

Colorado residents have rights under the Colorado Privacy Act (CPA), including:

• The right to know what personal data we process about you.
• The right to correct inaccurate personal data.
• The right to delete personal data you have provided.
• The right to opt out of the processing of personal data for targeted advertising or profiling.
• The right to data portability — obtaining a copy of your data in a portable format.

We do not sell personal data. Analytics and marketing cookies are strictly opt-in — no tracking occurs unless you explicitly enable each category. You may withdraw or change consent at any time using the button below. Consent preferences expire after 12 months, at which point you will be re-prompted on your next visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact

Questions about this policy? Contact us at hello@brightoncrane.com

Brighton Crane Service, LLC
Brighton, Colorado 80601